This Privacy Policy explains how LandlordsDiary collects, uses, and handles personal information when you use the service.
LandlordsDiary is operated by Craig Simpson, trading as LandlordsDiary. The service is designed to help landlords keep track of compliance-related dates, documents, and reminders for their properties.
We collect information you provide directly when you create an account, manage properties, upload documents, or use the service. This can include your name, email address, account details, property information, compliance records, uploaded files, and any messages you send through the service.
We also process information needed to support account access and service administration, including email verification, password reset, onboarding, and billing-related account status.
We use your information to provide and maintain LandlordsDiary, create and manage your account, help you track property compliance requirements, store the documents and records you choose to upload, and send service-related communications such as verification, password reset, onboarding, and reminder emails.
We may also use information to improve the service, respond to support requests, and manage subscription and billing activity for paid plans.
If you choose a paid plan, subscription checkout and billing-related processing are handled through third-party payment providers used by the service. LandlordsDiary stores the subscription and customer information needed to manage plan access, but full payment card processing is handled by the payment provider.
LandlordsDiary sends service emails that are necessary to run your account and provide the service, including email verification, password reset, onboarding messages, and reminder or digest emails connected to your account settings and stored compliance data.
The service allows you to upload and store documents and related compliance information for your properties. You remain responsible for the content you upload and for ensuring that the information you store in the service is appropriate, accurate, and lawful.
If UK GDPR applies to your use of the service, you may have rights in relation to your personal data, including rights to request access, correction, or deletion, and to raise questions about how your information is used. The exact scope of those rights depends on the circumstances and applicable law.
For privacy-related questions about LandlordsDiary, contact Craig Simpson trading as LandlordsDiary at [email protected] .